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Customer Service Representative/Communications Specialist

Location : Dallas, TX
Job Type : Direct
Hours : Full Time
Required Years of Experience : 1
Required Education : High School Diploma or GED +
Travel : No
Relocation : No
Job Description :



Seeking Parking Operations Customer Service Representatives looking for a great CAREER opportunity! We are assisting Dallas/Ft Worth International Airport in recruiting for this direct hire opportunity. This is a great career opportunity with great Health Benefits starting day one, and opportunities for growth in a career and more!


 
Job Overview 
 
This individual will provide an exceptional experience for the customers by working in a fast-paced call center environment, that requires excellent customer service skills with every transaction. 
 
What You Will Be Doing 
 






  • Providing customer service to guests in automated lanes by remotely communicating and addressing any issues encountered. 




  • Observing business activity using command center systems and advising supervisor of potential problems or issues. 




  • Ensuring accurate information by correcting any errors in the database. 




  • Maintaining extensive verbal communications via telephone, intercom, and radio to ensure operational efficiency. 




  • Building relationships with internal and external customers by providing world-class customer service. 








 





 
Required Qualifications :
 

What You Need 




  • Ability to type 25 WPM




  • Ability to work flexible hours and shift assignments




  • Valid drivers licenses







 


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