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IT Analyst

Location : Fort Worth, TX
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :

We are looking for an IT Analyst in the Fort Worth area to join our Clients team. This is a hybrid role and someone who is self-directed and willing to learn.


 


Essential Job Functions:


 



  • Maintain and support IT infrastructure security and confidentiality.

  • Implementation of new IT hardware/software as required by project teams, recommendations for end of life options and replacement.

  • Provide the highest level of customer support in diagnoses and resolve of first level tech support for computer users.

  • Provide support on a verity of software and tools, including Office 365, Process Pro, RedZone, Windows Domain environment, iPads and other software

  • Responsible for coordinating vendors

  • Ensuring IT assets are always in support of the production process.

  • Assist staff with data analysis and reporting.


 


 


Required Qualifications :

Requirements:


 



  • Bachelor’s degree with a focus in Information Technology, computer applications or equivalent experience.

  • Previous experience working in an office setting.

  • Ability to work effectively remotely, in a home office setting.

  • Exceptional inter-personal, written and verbal communication skills.

  • Strong Problem Solving/Analysis

  • Ethical Conduct

  • Time Management, Task Prioritization

  • Experience supporting a multi subnet network, with a facility wide Wi-Fi system.

  • Experience using: Microsoft Word, Excel, Process Pro, Power Point, RedZone, and Domain Administration.

  • Experience in a variety of different reporting tools, Microsoft BI, Tableau, and Jet Reports, SQL Reporting.


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